Process Analyst - HR

You will update and process employee data in the HR System to provide accurate and timely information to a variety of HR Services. Interface with customers to resolve questions and issues regarding compensation administration/processes. Provides data for any internal business controls team as required. Ensure compliance with the client’s existing standards. You will be required to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Required Technical and Professional Expertise: Minimum 1-3 years in Core HR & Issue Resolution for any International IT / ITES Companies. Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues. Expertise and knowledge in Core HR-related processes (excluding Recruitment). Good knowledge of MS Excel. Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines. Ability to troubleshoot and implement changes in his/her processes. Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements. Attention to detail. Teamwork – the ability to work well within the team is key to this role. Preferred Technical and Professional Expertise: Experience in HR Management Systems. Masters Degree in HR.