Business Service Management
Skills Preferred
Job Description
Target-oriented and experienced team leader to manage the BDMs of an assigned area and ensure that sales targets are achieved. Team leader responsibilities also include recruiting and dismissing sales representatives as needed, identifying unmet customer needs and regularly submitting sales reports to the zonal sales head.
Locations: Bangalore, Cuddapah, Hospet, Hyderabad, Vijayawada, Visakhapatnam
Role Description: Business Service Manager (ILSCV/MHCV/PV/UV)
Title: Business Service Manager
Level: MP
Reports to: Territory Sales Manager
Responsibilities
Key Accountabilities:
- Lead Generation
- Ensure necessary leads are generated through BDMs and channel partners/open market
Customer Relationship Management:
- Develop and maintain relationships with existing and potential customers
- Educate customers with information to build their understanding of issues and capabilities
- Goes beyond their day-to-day work to assist customers in a positive manner
Dealer Relationship Management:
- Maintain relationships with local territory managers of TML
Data Management:
- Maintain all relevant data related to TML retail and TMF market share at assigned territories and report the same to the Zonal Sales Head
Team Management:
- Manage a team of BDMs, including target setting, dealer allocation, and performance management
Training and guiding BDMs:
- Ensure all BDMs and dealer sales teams are aware of policies related to TMF product offerings
- Makes sure self and team adhere to the teamβs expectations and guidelines, fulfils team responsibilities, and demonstrates personal commitment to the team.
KPIs:
- Disbursement
- IRR
- Retail MS %
- 30+<90 MOB
- 1st EMI Collections %
- Credit Life Penetration %
- Aetna (IHO)
- RC Collection >90 days
- BDM Productivity
Job Requirements
Experience: 2-6 years of relevant experience
Skills & Competencies:
- Functional Competencies
- Communication Skill
- Negotiation Skill
- Market/Industry Knowledge
- Analytical Skill
- Product Knowledge
- Behavioral Competencies
- Execution Excellence
- Customer Centricity
- Fostering Synergy
- People Leadership
Hiring Parameters:
- Candidates from Banking/NBFC industry preferred
- Should be able to handle pressure
- Should have finance knowledge
- Should have two two-wheeler license
- Local candidates preferred
- Candidates with exiting network/clients in the same area are preferred (UV)
- Candidates with same business line experience preferred (UV)
Job Types: Full-time, Permanent, Fresher
Salary
