Business Program Management
Skills Preferred
Job Description
As a Business Program Manager, you will be working with a variety of stakeholders from across the company to craft, analyze, orchestrate, and improve various programs and processes at the strategic level. Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.
Responsibilities
Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, staying current, agile, and competitive. Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues. With oversight from others, contributes to the direction and strategy of leadership regarding the business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influence others to change behaviour accordingly. Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness of the program. Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.
Job Requirements
Required/Minimum Qualifications: Currently enrolled in a Bachelor's Degree in Business, Operations, Finance, or related field. Must have at least one semester/year of school remaining following the completion of the internship. Additional or Preferred Qualifications: Formal training in project and process management, financial accounting, business strategy and/or operations. Displays stakeholder and relationship management across senior leaders, partners and customers. Ability to understand business metrics, and customer and market trends.
Salary
