Associate - Growth (User Engagement)
Skills Preferred
Job Description
We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customersβ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.
Responsibilities
About the Role: Execute Push/Email/SMS campaigns with the objective to increase conversions from delivery to leads. Track the conversions from email and SMS campaigns and improve the percentages and numbers. To work in a high-volume email/Push/SMS marketing environment. Deliver regular reports of campaign results and evaluation of KPIs. Responsibility: This will be a User engagement role in the Growth & Retention team. Coordinate with internal teams and external stakeholders to drive engagement activities.
Job Requirements
Must-Have: Obsession with customer delight, 0 -1 year experience with CRM marketing tools(eg. Webengage, Moengage, Clevertap, etc), Ability to thrive on challenging problem statements. Must be a go-getter. Good to have: Startup experience